ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Agilent Employees: sign in using Agilent SSO credentials
| Core Name | Primary Contact | Phone Number/Ext | |
|---|---|---|---|
|
Cleanrooms - Shared Research Facilities(Historical Data through 4/30/24)
|
Trieu Nguyen | trieu.nguyen@mail.wvu.edu | 916 532 4710 |
|
Electron Microscopy Histopathology and Tissue Bank
|
David Howell | dhowell@hsc.wvu.edu | 304-293-1628 |
|
Flow Cytometry and Single Cell Core
|
Kathleen Brundage | kbrundage@hsc.wvu.edu | (304) 293-6273 |
|
Genomics and Bioinformatics Core Facilities
|
Ryan Percifield | wvugenomics@mail.wvu.edu | 304-293-4542 |
|
Imaging Facilities
|
Neil Billington, Ph.D. | neil.billington@hsc.wvu.edu | (304) 293-0942 |
|
Lane Innovation Hub
|
Dustin Spayde | dustin.spayde@mail.wvu.edu | (304) 293-0860 |
|
Metabolomics and Small Molecule Analysis Facility
|
Terry McManus Ph.D. | tmcmanus@hsc.wvu.edu | 304-293-0494 |
|
Office of Laboratory Animal Resources
|
|||
|
Rodent Behavior and Experimental Stroke Cores
|
James Walton | james.walton@hsc.wvu.edu | 304-293-3490 (office) |
|
WVCTSI Clinical Research Design, Epidemiology and Biostatistics Core (BERD)
|
Sijin Wen | ||
|
WVCTSI Clinical Research Resources Facilities
|
|||
|
WVU Shared Research Facilities
|
Anthony DeBastiani, PhD | apd0006@mail.wvu.edu | (304) 293-0747 |
| Core Name | Primary Contact | Phone Number/Ext | |
|---|---|---|---|
| Marshall University Genomic and Bioinformatics Core | Jim Denvir, Ph.D. | denvir@marshall.edu | 304-696-7327 |
| Core Name | Primary Contact | Phone Number/Ext |
|---|
| Core Name | Primary Contact | Phone Number/Ext |
|---|
| Core Name | Primary Contact | Phone Number/Ext |
|---|
| Core Name | Primary Contact | Phone Number/Ext | |
|---|---|---|---|
|
Cleanrooms - Shared Research Facilities(Historical Data through 4/30/24)
|
Trieu Nguyen | trieu.nguyen@mail.wvu.edu | 916 532 4710 |
|
Electron Microscopy Histopathology and Tissue Bank
|
David Howell | dhowell@hsc.wvu.edu | 304-293-1628 |
|
Flow Cytometry and Single Cell Core
|
Kathleen Brundage | kbrundage@hsc.wvu.edu | (304) 293-6273 |
|
Genomics and Bioinformatics Core Facilities
|
Ryan Percifield | wvugenomics@mail.wvu.edu | 304-293-4542 |
|
Imaging Facilities
|
Neil Billington, Ph.D. | neil.billington@hsc.wvu.edu | (304) 293-0942 |
|
Lane Innovation Hub
|
Dustin Spayde | dustin.spayde@mail.wvu.edu | (304) 293-0860 |
|
Metabolomics and Small Molecule Analysis Facility
|
Terry McManus Ph.D. | tmcmanus@hsc.wvu.edu | 304-293-0494 |
|
Office of Laboratory Animal Resources
|
|||
|
Rodent Behavior and Experimental Stroke Cores
|
James Walton | james.walton@hsc.wvu.edu | 304-293-3490 (office) |
|
WVCTSI Clinical Research Design, Epidemiology and Biostatistics Core (BERD)
|
Sijin Wen | ||
|
WVCTSI Clinical Research Resources Facilities
|
|||
|
WVU Shared Research Facilities
|
Anthony DeBastiani, PhD | apd0006@mail.wvu.edu | (304) 293-0747 |